Having difficulties buying tickets online?

The Gladstone Theatre uses a third-party ticketing system called TicketSearch to process transactions and handle seat reservations. TicketSearch requires the most up-to-date web browsers to ensure the security of your digital information and transactions.

TicketSearch is new to The Gladstone as of our reopening October 2021. Your patience is appreciated as we work out the inevitable kinks associated with integrating a completely new ticketing system. Feel free to contact us with questions or concerns.

Solutions!

1. Consider updating your web browser

Our system will work better with an up-to-date browser. More importantly, it will help us protect your credit card and personal information. Updating will also make the rest of the web look better and reduce the spread of viruses and malware.

CLICK HERE to visit updatemybrowser.org
to see if your web browser is up to date!.

2. Is your workplace network blocking TicketSearch?

We have heard some reports that ticket buying is blocked from some federal government offices. Consider accessing our site from a mobile phone network or your home network instead.

3. Try a different device.

Some people find they can buy tickets on their phones but not on their computer, or visa versa.
Technology…who can understand it.

4. Let us take care of it!

If you’re still having difficulty or would just like that personal touch, why not pour yourself a comforting beverage and take a break.
We will be happy to book your tickets by phone at 613-233-4523.
You can also email boxoffice@thegladstone.ca for assistance.
Box Office hours can be found here.

Thank you for your patience.